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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Article I would like to purchase a template, but it is not available on the site anymore.
The template has been sold out for exclusive price. Look for similar templates in our collection!
Views: 308
Article Are your templates Microsoft FrontPage compatible?
Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and...
Views: 360
Article Can I change the pictures on the flash animated website and put my own pictures instead?
Yes, you can.
Views: 317
Article Can I edit flash template in Swish?
No. Our flash templates can be edited only with Macromedia FlashTM.
Views: 308
Article Can I put low resolution thumbnails of templates on my website for my clients to choose designs?
Yes, of course.
Views: 324
Article How can I modify a template to suit my particular website?
Please visit our Help Center Section to get detailed information.
Views: 305
Article How can I modify flash portion of the template?
You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site...
Views: 375
Article I ordered a template but haven't received the download information.
In this case please contact our Billing Department via support chat or e-mail...
Views: 308
Article I was billed twice. I received 2 emails from merchant?
Make sure that these charges have different order IDs. If it is so, contact our billing department.
Views: 300
Article I was wondering if you could give me the contact info for a particular designer?
Sorry, our corporate policy prohibits direct contacts with contractually obliged designers.
Views: 327
Article I would like to make payment by company check. Is that possible?
Please use MoneyBookers payment option. They accept payments by check.
Views: 300
Article In what formats are your templates available?
Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop...
Views: 299
Article Is it possible for me to pay one price and have access to all downloads for a certain amount of time?
Sorry, we do not provide membership based services.
Views: 315
Article Is it possible to reactivate my download link if it was deactivated after 3 days?
Yes. Please contact our billing department and they will reactivate your link.
Views: 306
Article Is it possible to use your templates to develop websites for my customers?
Yes. It is perfect for designers who want to offer their customers a high-quality design and also...
Views: 321
Article Is it reasonable to make unique purchase of template that was already purchased before?
Yes. Because there is very small chance that you will find the same design on the net. There are...
Views: 306
Article Is the installation service included in the purchase?
Some of our products like osCommerce templates, Zen Cart templates, etc. require installation to...
Views: 315
Article Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional charges. After...
Views: 292
Article Is there any return policy?
Since our company is offering non-tangible irrevocable goods we do not issue refunds after the...
Views: 295
Article What am I allowed and not allowed to do with the templates?
You may: Build a website using the template in any way you like.You may not: Resell or...
Views: 653
Article What are the advantages of purchasing a website template?
The major advantage is price: You get a high quality design for just $20-$70. You don't have to...
Views: 380
Article What do I receive when I order a template?
After you complete the payment via our secure form, then you will receive a confirmation email...
Views: 519
Article What is Adobe Photoshop?
Adobe Photoshop is the world's most popular graphics editing package. You can find more info...
Views: 309
Article What is the best place to find photos/images for modification of my template?
We recommend you to purchase images from www.gettyimages.com.
Views: 310
Article What is the difference between unique and non-unique purchase?
NON-UNIQUE PURCHASE:Non-exclusive purchase means that other people can buy the template you have...
Views: 506
Article What software do you recommend for making HTML?
We think that Adobe Dreamweaver CS3 is the best.
Views: 308
Article When I try to open the flash fla file, I get an error Unexpected file format.
This means that .fla file is incompatible with your Flash version. Please install Flash MX2004 or...
Views: 303

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